Business Email Basics
Do you know when to put someone’s name in the BCC: field? Can you get readers’ attention with a specific subject line? This free course has 7 one-page lessons that cover the basics of effective business emails. (available July 2012)
Business Grammar Fundamentals
Learn to correct mistakes that make you look unprofessional. This individualized course
- targets mistakes you tend to make
- gives you strategies for practice and proofreading
- provides support by reviewing three pieces of writing and answering unlimited email questions for three months
Getting Action: Writing for Leaders
Topics include writing bottom-line up front memos, delegating, giving feedback, and writing letters of reprimand.
Productivity: Writing Faster and Better at Work
Learn to correct mistakes that make you look unprofessional. This individualized course
- targets mistakes you tend to make
- gives you strategies for practice and proofreading
- provides support by reviewing three pieces of writing and answering unlimited email questions for three months
Readability: Can My Readers Understand Me?
Clearly writing makes it easy for your readers to understand what you write and use the information you provide. Readers are more likely to follow through on requests or comply with requirements when you use plain language. Learn how to
- use readability formulas to determine how easy your writing is to read
- match your language to your readers
- format your documents so information is easy to find
Special project support
Services include developing training materials, presenting writing or plain language training, editing, conduction a plain language audit, and consulting on training or project planning.
